Water everywhere? Turn the water off at the meter, then send an urgent request
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Blocked drains, Northern Beaches

Sink, shower, toilet or sewer. Licensed plumbers can clear it and find out why it blocked.

One slow drain may be a small clog. Several drains gurgling, or sewage coming up, means the main line is blocked. That needs a licensed plumber.

Sewage inside or outside the house? Do this first.

Is it a plumber job?

Quick checks before you call. They take a minute.

Check these

  • Is it one drain or several?
  • Is water or sewage coming up anywhere else, like the yard?
  • Does the toilet gurgle when the shower or washing machine runs?
  • Stop using water in the house while you find out.

Don't do this

  • Don't pour caustic drain cleaner down. It can burn skin and damage old pipes, and the plumber then has to work around it.
  • Don't flush again if the toilet is full.
  • Don't push a hose or wire down a drain you can't see the end of.

Still not working? Get a licensed plumber to look.

Get a licensed plumber to look

One fixture or the sewer main?

A blocked fixture is local. A blocked sewer main backs up wherever the pipes are lowest.

What you seeLikely cause
One sink or shower drains slowlyA blockage in that fixture's own pipe.
Toilet gurgles when the shower or washing machine runsThe shared pipe is partly blocked.
Several fixtures gurgle or drain slowly at onceSewer main, or the line under the house.
Water or sewage bubbling from the overflow relief gully outsideSewer main is blocked. Call a plumber now.

The overflow relief gully is the open drain in the yard near the house wall. If it is running, treat it as an emergency.

Tree roots

Roots grow into small gaps in older pipes, then catch paper and waste. It can keep coming back until the pipe is fixed. If roots have been cleared twice, ask a plumber about relining or repair.

Why a licensed plumber

A plunger and a bottle of cleaner can't see inside the pipe. A licensed plumber brings the tools that find the cause, not just clear the symptom.

ToolWhat it does
CCTV drain cameraShows what is blocking the pipe and whether it is cracked or collapsed.
High-pressure water jetterBlasts grease, silt and roots off the pipe wall. Cleans better than a cable.
ReliningA sleeve is fitted inside a damaged pipe. This can avoid digging up the yard.

If sewage has damaged your home, ask your insurer if they need a plumber's report on the cause.

Get a licensed plumber to look

Not sure who is responsible in a unit block? Check with your strata manager first. See who fixes what.

What changes the price

Ask for a quote before work starts. These are the things that move it.

FactorWhy it matters
Where the blockage isA sink trap is quick. A main line under the house takes longer.
Time of dayNights, weekends and public holidays cost more than business hours.
CauseRoots or a damaged pipe may need a repair or relining, not just clearing.

Asking is free. Hot water problems too? See hot water. Water bill high and no blockage? See leak detection.

Blocked drain questions

Can I use drain cleaner?

Avoid it. Caustic cleaners can burn skin and harm old pipes. They are also unsafe for the plumber who has to open the pipe later.

Why does my drain keep blocking?

Usually roots, grease or a damaged pipe. A camera check shows which. Clearing alone only fixes the symptom.

Is a blocked toilet an emergency?

Not always. If it is one toilet and nothing is overflowing, stop using it and call a plumber. If it overflows or other drains back up, treat it as an emergency.

Not sure which drain it is? Describe what's gurgling and a licensed plumber can help you work it out.

Get a plumber to clear it

A licensed plumber calls you to book a time that suits.

Get a plumber